When giving an instruction, make sure that it is properly understood. Use simple language and short sentences, which can be understood by anyone. It is always best to put it down in writing, and add the date with your initials. Secondly, make sure that the instruction is given to the proper person, or is sent through a reliable messenger and properly addressed to the person concerned.
If you have to give two or more instructions to two or more different persons, always do so on separate forms or slips of paper.
You can cut down valuable time, lost through red tape and improper routine, by short-circuiting the routes taken by forms and routine instructions in offices and workshops.
Thursday, January 14, 2010
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